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Questions, answered.

How do I book?

Request a quote with your journey details and verify your email. Starline prepares a quote; your booking is confirmed once you accept it and a chauffeur is secured.

When is my booking confirmed?

After you accept your quote, Starline arranges a partner chauffeur and vehicle. You receive a confirmation once both are secured.

How do I pay?

Online payment is not available yet. Starline will explain how to pay when your quote is prepared.

Can I change or cancel my booking?

You can send a cancellation request from your booking page and the team will contact you about it.

What about waiting time, luggage or child seats?

Tell us in your request. Waiting time, luggage and child seats are confirmed with your quote.

How do I find my booking again?

Use Find my booking with your reference and email address; we will issue a fresh private link.

Still need help? Contact Starline